Autorickshaw Drivers - How to handle!

If a customer has a problem with an autorickshaw driver, is he encouraged to approach the traffic policeman at a signal junction? How will the officer handle it?

Absolutely, the customer has to do just that. If a traffic officer is not present at the signal, he can note down the vehicle and DL number of the autorickshaw driver and send a complaint – online or telephonic – to
the traffic police. The automated complaint system has helped the traffic police as well as the public. It works faster, and action is taken almost immediately. Once we receive the complaint, we file a case against the driver and fine him.

To lodge complaints, the public can either dial 080 - 25588444/555 or 080 - 22943030/3131, or email it to addlcptrafficbcp@gmail.com. The traffic police website, www.bangaloretrafficpolice.gov.in, has email IDs
of all the inspectors in the city.

- Deputy commissioner of police (traffic-west) Panduranga H Rane