Total Mall (Sarjapur Road) management came up with a beautiful idea to introduce Total Bus to reduce traffic on Sarjapur Road and Bellandur-Marathahalli Ring Road.
Bellandur ward is one of the densely populated area. Most of the residents are highly educated and working professionals. Residents regularly visits Total Mall, Sarjapur Road for groceries, vegetables and fruits as it is the first established big malls in this area and also being nearest with accessibility to wide-variety of food joints, apparel stores in its premises made it one of the most popular among the residents.
Considering the popularity among residents, Total Mall management came FORward to introduce Total Bus. Total Bus provides absolutely free drop after Shopping at Total Mall. Total Bus goes through the Bellandur ward starting from Total Mall, Bellandur Gate, Bellandur Junction, Sun City Apartments, Shobha Apartments near IOC petrol pump, Green Glen Layout (GGRA Park), Innovative Multiplex at Marathahalli, Bellandur Junction and back to Total Mall.
Total Bus timings is designed in such a way that it is suitable for Home Makers to go for shopping in the morning and working professionals to visit Total Mall till late night.
With the publicity given by the FORward150, Total Bus got superb response from the Bellandur ward residents. With the request from FORward150 Total Mall management extended the service till Wipro office in Kaikondrahalli on Sarjapur Road. In the future bus may get extended till Doddakanneli and may ever cover Harlur village.
Route Map(pic1)
RouteMap(pic2)
Timings
We shop frequently at Total Mall Sarjapur Road, Bangalore. Today we had a horrible experience with their Bus Service - "Total Express". After shopping, we came out to find a full bus. Total attendant told us to board the next bus. We sat in the bus and waited for it to be filled. When the driver came, we told him we wanted drop at Purvasunshine apt near Kaikondrahalli. He did not respond and started driving. He took a different route and we thought may be he wanted to drop a passenger with crying child first. But then he went further and dropped other passengers. We waited patiently for him to take us. After all passenger were dropped off, we told him again about dropping us at Purva apt and told him that it was supposed to be his first stop. He then started shouting that this was Bellandur bus and he cannot take us to Kaikondrahalli. We told him that he should have informed us at Total Mall itself so that we could have got off. But he started arguing and saying his time to get off work is near and he will not take us anywhere. He asked us to get off the bus and find different transportation. His behavior was very rude and arrogant. He did not give us feedback form even after repetitively asking for it. He finally took us back to Total from where the supervisor took our compliant and asked us to board another bus. Our apartment is just 10 mins walk from Total, but as bus was available, we boarded it. But this whole episode took 45 mins of our time when we could have reached home in 10 mins. The "Total Express" is a nice initiative but with such arrogant and rude bus drivers it becomes more of hassle than service. Driver Name: Ravi and Vehicle No. 7418
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